Your privacy is our top priority at bingo. This document transparently explains how your personal information is collected, stored, and used — and what rights you have over it.
A quick overview of the key pillars of Bingo's data protection practices
Every piece of your data is protected with 256-bit SSL encryption. From the moment you access the site to the point of payment, everything runs through encrypted channels.
Your personal data is stored in internationally certified data centers. Regular backups and security audits ensure the integrity of your data at all times.
Only authorized staff can access your data, and only when necessary. Every access is logged and monitored.
Bingo never sells your personal information. Data is not shared with third parties except where required by law.
You can change your cookie settings at any time. Cookies other than essential ones are optional and entirely up to your preference.
You can request to view, correct, or delete your stored data at any time. We are obligated to respond within 30 days.
Bingo (bingo-jit.com) is a trusted online gaming and Sports Betting platform in Bangladesh. We believe your privacy is a fundamental right, and protecting it is our responsibility. This Privacy Policy provides full transparency about how we collect, store, process, and use your personal information.
This policy applies to Bingo's website, mobile application, and all associated services. It is in effect whenever you create an account, play games, place bets, or use any of our services on the platform.
Bingo adheres to international data protection standards and handles user information with the utmost care. Our privacy policy is reviewed and updated regularly, and you will be notified of any changes.
Bingo collects various types of information from you that are necessary to operate and improve our services. A detailed breakdown of the data we collect is provided below:
Bingo collects your information in several ways. Each method is outlined transparently below:
| How We Collect Information | What data we collect | Why it's needed |
|---|---|---|
| Registration Form | Name, email, mobile, date of birth | Account Creation & Communication |
| KYC Verification | NID/Passport, Photo | Identity Verification & Legal Compliance |
| Payment Gateway | Transaction Details | Processing financial transactions |
| Cookies & Tracking | Browsing behavior, preferences | Delivering a personalized experience |
| Support Communications | Complaint details, chat logs | Troubleshooting & service improvement |
| Gaming Activity | Bets, wins/losses, timestamps | Ensuring Responsible Gaming |
In some cases, information may also be received from third-party sources — such as payment providers or fraud prevention services. In these cases, data is used solely for security verification purposes.
Bingo uses your personal information only for specific, legitimate purposes. Each purpose is described in detail below:
Your data is used to create and manage your account, process transactions, personalize your gaming experience, and test new features.
Data is analyzed to detect unauthorized account access, identify multiple accounts, prevent money laundering, and maintain overall platform security.
Certain data is retained and processed to comply with government regulations and international anti-money laundering laws.
Your contact information is used to send account notifications, transaction confirmations, promotional offers (with your consent), and to provide support services.
Your gaming behavior is monitored and analyzed to identify problematic gaming patterns and provide assistance where needed.
Bingo may share your information with third parties only in very limited circumstances and for specific reasons:
Payment gateways, KYC verification services, cloud hosting providers, and game software providers may receive data on a need-to-know basis. All such partners are contractually bound to uphold our privacy standards.
We are required to disclose information to authorities in cases involving court orders, government investigations, or legal obligations. In such cases, we share only the minimum information necessary.
Limited data may be shared with industry-standard fraud prevention networks to keep your account secure.
In the event of a company merger or acquisition, data may be transferred, but the new party will be bound by this same Privacy Policy.
Bingo's website uses cookies and similar technologies. Cookies are small text files stored in your browser that help enhance your browsing experience.
You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the platform.
How to manage cookies in popular browsers: Chrome → Settings → Privacy → Cookies; Firefox → Options → Privacy → Cookies; Safari → Preferences → Privacy.
Bingo has implemented industry-standard security measures to protect your personal data. Here are the core pillars of our security framework:
While we take every precaution, no system on the internet is 100% impenetrable. Keep your password strong and never share it with anyone.
Bingo respects your data rights. You may exercise any of the following rights at any time:
You can request a copy of all the information we hold about you at any time. We are obligated to respond within 30 days.
If any information we hold about you is inaccurate or incomplete, you can request a correction. You can also update many details yourself directly from your account.
In certain circumstances, you may request the deletion of your personal data. However, some data must be retained for a specified period due to legal obligations.
You may object at any time to the processing of your data for marketing communications or profiling. We will action your request immediately.
You can request an export of your personal data in a machine-readable format (CSV or JSON).
You may withdraw your consent at any time for any data processed on the basis of consent.
Bingo does not retain your data longer than necessary. The retention periods for different types of data are outlined below:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Compliance & Dispute Resolution |
| Financial Transactions | 7 Years | Tax & Regulatory Obligations |
| KYC Documents | 5 years after account closure | AML/KYC Legal Requirements |
| Gaming History | 3 years | Responsible Gaming Monitoring |
| Support Chat Logs | 2 years | Service quality improvement |
| Cookie Data | Up to 1 year | Remembering user preferences |
Once the retention period expires, data is automatically and securely deleted or fully anonymized so that you can no longer be identified.
Bingo may update this privacy policy from time to time, due to changes in law, services, or technology.
Previous versions of the Privacy Policy can be provided by the support team upon request.
For any questions, concerns, or complaints regarding this privacy policy, contact our data protection team directly:
For more details, visit our FAQ Page or Terms & Conditions Visit the page.